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Q What elements should be paid attention to when choosing a smart lock?
A When consumers choose smart locks on the market, they will pay more attention to quality certification, brand awareness, after-sales service, and manufacturer qualifications.
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Q How to distinguish the quality of smart lock?
A Check the three indicators in the technical specifications provided by the manufacturer, including rejection rate, false recognition rate, and fingerprint recognition time. In addition, the mortise lock is also very important, including the material, lock line, and function of the lock cylinder.
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Q What should I do if the smart lock is broken?
A Unlock the door with a spare key in one step or replace it with the batteries.
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Q Are you trading company or manufacturer?
A We are a professional manufacturer specialized in security smart lock products in Wenzhou City, Zhejiang Province.
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Q Can you do OEM and ODM?
A Yes, OEM and ODM are both acceptable. The material, color, size, style can customize.
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Q What’s your annual capacity of manufacturing?
A Annual production capacity of 300,000 sets of smart locks.
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Q How many different types of products your company can manufacture?
A Now we have 1,000+ products. We have our own production & assembly lines, R&D team, just give us the actual products or your demands, we can customize for you.
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Q Which certificates do you have?
A ISO9001:2015, CE, ROHS, FCC, LVD certificates.
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Q How long is your delivery time?
A The general delivery time is 10-15 days after receiving your order confirmation. Anther, if we have the goods in stock, it will only take 1-2 days.
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Q What is your term of payment?
A 30% down payment before producing and 70% balance payment before delivery.
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Q Which payment form you can accept?
A T/T, Western Union, PayPal etc. We accept any convenient and swift payment term.
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Q What’s your after-sale service?
A Our quality warranty period is one year. Any quality problem will be solved to customer satisfactions.
